Affecting System - Miami, FL
We are investigating a outage within our Miami datacenter location. We will update once we receive more information.
We have received updates from our carrier (Cogent Communications) that a outage has occurred. - 11:22 PM 10/18/2024
Cogent has stated they have a "error" issuing notification for this "planned maintenance", and that there upstream network (Crown Castle) is doing maintenance on there fiber line. They report that all services will be back up and running by 8 PM EST. - 11:34 PM 10/18/2024
Affecting Other - Power Systems - Miami
Our datacenter provider will be upgrading there UPS Power systems which will impact all of our Miami systems. This impact will occur October 29th at 12:00 AM EST. Please see the attached thread for more information and open a ticket if any questions.
We are writing to inform you of a planned maintenance window that will involve a service-impacting operation. As part of our ongoing commitment to ensuring the highest levels of performance and reliability within our data center, we will be migrating your load from our legacy UPS system to our newly installed Eaton 9395P (N+1) UPS infrastructure.
This upgrade is designed to enhance system resiliency and redundancy, ultimately providing more robust power protection for your critical operations. Unfortunately, there is no alternative method to perform this transition without a brief service interruption. Therefore, the cutover has been scheduled for October 29th at 12:00 AM. The process will be seamless, power interruption is expected to be minimal, with an estimated duration of no more than five minutes.
Thank you for your understanding and continued trust in our services as we take this important step to further modernize our data center infrastructure.
Kind regards
Affecting System - Miami, FL
Hello,
We will be performing network maintenance to upgrade our network stack. We expect the downtime to last no longer then 1 hour.
Kind Regards,
Plasma DC Solutions
Affecting System - Miami, FL
Hello,
We will be performing maintenance within our Cabinet, at July 31st 1 PM - 5 PM EST. We expect little to no downtime.
Regards,
Plasma DC Solutions
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